SysOrb product features

SysOrb provides policy-based configuration of nodes (NodeClasses)

An effective network monitoring software saves you time when it comes to configuration of checks on the different nodes in the network. The SysOrb NodeClass feature is an extremely powerful feature designed to save you time.

By configuring SysOrb nodeclasses you can make a policy that can be applied to multiple devices. You only have to configure a policy one time. For example you can make a policy NodeClass for your windows servers, exchange servers, SQL servers, switches and so on. Once a policy NodeClass is configured you can update or change them simultaneously on all the devices on a network that subscribe to those policies.

It is also possible to make specific overrides of a given NodeClass down to the final check level. With a large server farm you will find that the flexibility of NodeClasses comes in very handy over traditional template models.

 

Report Generator

The built-in report generator allows you to create reports based on the monitoring statistics collected by SysOrb NetChecks, AgentChecks and snmpChecks. The report editor lets you select any number and combination of domains, nodes and/or checks to include in the report.
There are different types of reports available e.g. on system availability, severe events and more.

 

The report can be configured to be automatically generated and sent by e-mail at regular intervals – to internal or external receivers/customers. It will also be saved in for viewing in or printing from the SysOrb Web Interface.

Create, for instance, a report on disk space on all your servers to stay updated on your current need for disk space. Or do the same with your bandwidth usage and application response times and availability – the possibilities are numerous.

Reports can also be used to document service levels towards internal or external customers, detailing domain, node and check uptimes, service response times. Such a report will give you a detailed overview of the observed availability of any selection of nodes or checks.
Simply configure your warning and alert thresholds to correspond to the agreed service levels for any given service, and SysOrb will use those thresholds for alert generation and statistics calculation.

SysOrb "map" feature

SysOrb "map" feature is a unique function that enables the user to easily upload a png image to the SysOrb server and network monitoring software. Typically the image would be a geographical map or a typology map of the network. Once a image has been uploaded, the user can chose to ad nodes, checks or domains to the image/map.

For example this feature can be used to:

• Create network maps with a status icon for each device on the map.
• Create "Map" views that can be shown on network operation center screens.
• Create a network overview for publishing on the company’s Intranet for e.g. information to the top management.
• Create a custom view of the most important nodes/checks in your network.

It is also possible to make so called view in view. This makes it easy for the user to navigate through a map e.g. navigating from one geographical view to another. Every view belongs to a domain. It may be the login domain of the creating user or a subdomain.

Create Business or Technical Views

Use the Views feature in SysOrb to customize personal or general views of domains, nodes or individual checks across the hierarchical structure of your network. These views can be either personal per user or shared among users.

Such views will create easy ways of visually presenting the health status of services and applications specific to individuals or departments within your organization. But, they can also be used for specific purposes such as having one single view of e.g. disk space, memory or bandwidth usage on all servers/nodes across the entire network infrastructure. See live example her in our demo system View Example

Scheduled or Unexpected Downtime

When a certain node or check has shifted status to warning or alert state, any administrator can set it into “downtime mode”. This mode will then be clearly indicated in the Web Interface with a separate icon. Use it to indicate to other administrators that the node or check state is being handled.

When an object in SysOrb is set to being in downtime, the users receiving notifications on the given object will receive a notification of the downtime status change.

SysOrb will continue to monitor the object in the specified downtime interval, but it will not send out notification messages. That way, as little monitoring statistics as possible – if any – are lost, while avoiding an abundance of un-necessary notification messages.

This feature can also be used for e.g. nodes or applications that are only supposed to be operational in certain time intervals. Simply schedule the time intervals in SysOrb, and you will not get alert messages in those time intervals, even though SysOrb will continue the monitoring and statistics collection.

Set down time from agent.

This feature is easing the administration of the individual server. If an administrator or a consultant is doing work on a server, it is not necessary to have access to SysOrb web interface in order to set downtime on the agent. Unscheduled downtime can be set from the agent itself out on the server. The feature is also very useful when rolling out software updates to a server in order to avoid false alarms.

Restricted User Access

Give your customers/users full or restricted access to view and/or edit their own nodes in SysOrb.

SysOrb allows you to divide your monitored nodes into so-called SysOrb Domains, which can be different geographical locations and/or different customers (within a hosting center or at customer locations), or different types of nodes within a WAN/LAN. It is then possible to create users within the SysOrb Domains that can only access the nodes in those Domains, thereby allowing for multi-tier customer management in one SysOrb installation.

This option is especially usefull for service providers who would like to offer SysOrb as a hosted monitoring service to their customers.